Jefferds Corporation Update
West Virginia - Virginia 1ST Quarter 2013
On April 1, Rick Pendleberry will leave us to retire. Rick came to St. Albans in July of 1986.
In the intervening 27 years, he’s worked as a Sales Coordinator, a Salesman in southern West Virginia and, in 1994 when we moved into Lexington, he was the Branch Manager and helped to build that operation into one of respectability. When we sold Lexington to the president of Clark and his wife, Rick returned to St. Albans and has been in the IT group ever since. Rick’s wife worked for us in Lexington as did his son, Gunner and his brother Dave sold for us in Clarksburg. So the Pendleberry clan has a rich history with us. We appreciate all that he has done over the years and we wish him nothing but the best with a long and happy retirement.
SALESMAN OF THE YEAR
Each year we recognize the top producer (we are a sales company!) The 2013 recipient is Monty R. Barnett (St. Albans). Monty is a multiple winner of this award and had an excellent year selling a wide range of products-both new and used to his customers.
Wayne Weaver was the top producer in Virginia. Wayne has been Salesman of the Year for the company in the past and has been the top producer in Homestead a number of times.
Please congratulate these men when you see them-it takes a sale to put everything else in motion.
In 2012, we added an award for customer sales-Barbara Louk (Clarksburg) was our winner. She captured a number of key relationships and added substantially to our PM base.
CLARK SALES MANAGER OF THE YEAR
Mike Milhoan was named Clark Sales Manager of the Year for 2012
CLARK RENTAL MANAGER OF THE YEAR
Our own Kay Mallory was recognized as the Rental Manager of the Year within Clark dealer network. This is the second time that she has won this award.
CLARK AWARDS
The Homestead Division won the Dealer of Distinction award from Clark for 2012-the banner says 2013. This is the second highest award that Clark gives to its dealers.
The West Virginia Division was recognized as a Dealer of Merit-the third highest award that Clark gives. Both awards are indicative of a strong year for Clark Material Handling Company.
TVH PARTS
West Virginia has earned an outstanding sales award plaque for 2012 from TVH Parts.
SAFETY EXCELLENCE
Parkersburg received a certificate of safety excellence from DuPont for 2012.
EMPLOYEE EXCELLENCE
Lee Phillips of Lee Phillips Enterprises wrote about the purchase of his new S650 Bobcat, “no need for website. Just call Charlie (Gough) (Clarksburg) and the boys and they take care of all my needs-bobcat, forklifts, parts-good staff-get along with all.”
Jamie Morgan of Hino Motors wrote, “Tom Dukas (Parkersburg) does a good job with our account. Very responsive and good to work with.”
Tom Boggs of WV American Water Company wrote, “Mr. Jarrett (Cross Lanes) and company have been good from start to finish.” WV American had bought a new E42 Excavator.
Bobby Reece, plant manager of Sanshell Products, Inc. said, “Our service man (Kennith Keaton, St Albans) is the best one I’ve ever dealt with. Also the rep (Charlie Brown) does a great job.”
Robert Cumpston, Cumpston Farms wrote, “Charlie Gough (Clarksburg) is a very good person-honest, very knowledgeable-you’re lucky to have him as an employee.”
Scott Stephens of Phoenix Associates wrote about Mike Burns and Jerry Duskey (WV Installation) “very fine job, installers very professional. It is a pleasure doing business with your company.”
TRAINING FOR SUCCESS
Calvin Woodzell (Verona) Jimmy Primm (Lynchburg) Chip Bolton (Roanoke) and Tony Jennings (Chilhowie) completed the Crown DP Train the Trainer course.
Andrew Moran (Roanoke) completed the Crown DP Quick Start training program.
Bob Short (Verona) attended Crown “Sales Product Clinic” in New Bremen, Ohio.
Homestead initiated the Demonstrated Performance Technician Training program on March 4th. The program, managed by division trainer Jimmy Primm, is designed to assess, train and evaluate each technician on a list of functional tasks from basic fundamentals through advance diagnostics and repairs. The primary goal of this program is to improve Homestead’s ability to maintain our customer’s equipment in a timely and efficient manner by having well trained, confident and motivated technicians on each job. Several of our OEM’s offer training programs geared to their product lines but no one offered anything close to the training package that we have created.
BOBCAT
Joe Collins of Collins Concrete a long time Bobcat customer that does taxidermy work in the winter stopped by Cross Lanes recently and gave us a mounted bobcat for the showroom.
Earl Huff (Clarksburg) attended Advanced Loaders Bobcat training the week of February 4th.
Jay Gamache (Clarksburg) attended Bobcat Hydrostatics 2 the week of February 18th.
Jeff Clevenger (Clarksburg) attended Bobcat Loader Electrical Systems the week of February 25th.
PM EXCELLENCE
For the month of February, we have achieved a PM performance rate of 94% for the company-that’s 1597 of the 1706 PM’s that were due. While we obviously want to get to 100%, this is a great step forward; Lynchburg had 99.5% and Chilhowie had 99.3%!
Dave Ludwig CSS for Verona obtained 140 monthly Crane inspections at McQuay International.
ATHLETIC EXCELLENCE
Tim Drake (Clarksburg) finished 1st in his age group 55-59 in the Salem Apple Butter 5k run
Earl Huff (Clarksburg) finished 3rd in his age group 45-49.
GOOD TO THE LAST DROP
Zack Donovant and Randall Vaughan (Chilhowie) are shown here giving blood.
MOVING UP
Joshua Mills (Cross Lanes) has moved from Rental Coordinator to Outside Sales Rep.
Earl Huff (Clarksburg) has moved from Mechanic I Road to Service Supervisor.
Bob Casto (St. Albans) has moved from Service Manager to WV Rental Manager.
Barry Cranford (St. Albans) has moved from Parts Supervisor to Service Manager.
Phil Cogar (St. Albans) has moved from Parts Order Editor to Parts Supervisor.
Tim Childers (Clarksburg) has moved from Order Editor II to Order Editor I.
David Sorrells has assumed the position of VP and General Manager Homestead.
Ed Porbansky (Lynchburg) has moved from Service Manager to Branch Manager.
Jim Primm (Lynchburg) has moved from Tech Support Specialist to Division Trainer.
Roy (Chip) Bolton (Roanoke) has moved from Mechanic I Road to Supervisor at our customer location Advance Auto Warehouse.
Terry Akers (Roanoke) has moved from Mechanic I Road to Service Manager.
Luther Williams (Chilhowie) has moved from Installer/Mechanic to Installer II.
Brandon Jennings (Lynchburg) has moved from Mechanic to Service Manager.
Chris Johnson (Clarksburg) has moved from Service Supervisor to Service Road.
Jeff Rymer (Clarksburg) has moved from Mechanic Trainee to Mechanic Third class.
That’s a lot of movement!!!
At the end of March, Chris Buckholtz (Chilhowie) will be leaving us to return to Atlanta.
Chris has run the parts department since the inception of Glade Spring and was involved in the move to Chilhowie after the tornado. We thank him for his service, his energy and his calm demeanor during the ‘early years” of the operation.
In January, Donald Butler (Roanoke) left us to retire. He had been with us for about six years and always had a smile and a cheerful outlook. We thank him for all that he has done and the way that he made us feel. Best Wishes.
NEW PLAYERS
Deborah Armstrong is now working as Customer Service Salesman in Chilhowie. She joins us from Kissito Health Care, is a Galax, Virginia native. She is married (Greg) and they have two grown sons. When not working, she enjoys reading and outdoor activities.
Michael Bentley has joined the St. Albans Service Department as an Engineered Product Equipment Mechanic. He is single, joins us from recycling solutions and his hobbies include bowling. Truck and tractor pulls, hunting and fishing and all things outdoor related.
John Bond is working as a Mechanic in Verona. He is married (Tiffany) and they have three children including a very new baby. John comes to us from Merchants Tire in Harrisonburg and when not working he enjoys wood working.
Tommy Burwell has joined with us again as Mechanic I Road. He is married (Angela) and has a boy and a girl.
Chris Cleveland is a new Mechanic in Verona. He is single, a Staunton native and likes to ride dirt bikes and work on trucks.
Jarrod Coffman is also a Mechanic in Verona. He is married (Lisa) and they have three children. Jarrod likes to fish, hunt, collect firearms and just relax with the family.
Michael Coonley is a Mechanic for the Chilhowie Branch. He is married (Pam) and in his free time enjoys hunting, fishing and chasing his grandkids.
Brian Escue (St. Albans) is working at the Toyota engine plant. He is married (Jodi) and he joins us from AEP where he was a deckhand on river operations. Brian likes cars, ATVs and guns.
Jim Evans is a new Mechanic in Chilhowie. He is married (Cathy) and they have a son in college and a daughter in high school. Jim enjoys dirt bikes, camping, fishing and family time. He was born in Welch, WV.
Samantha Donald is the Service Coordinator in Roanoke. She has three children, was born in Tennessee and enjoys playing with her children and traveling with them.
Melody Jarrell is the new Payroll/Personnel Clerk in Corporate. She is married to policeman (Chris) and they have two teen age children. She joins us from International Coal Group and when relaxing, she likes primitive crafts and scrapbooking.
Mark Poore is our new Parts Order Editor in Chilhowie. He is married (Jennifer) and they have one son, 18. He comes to us from Conway Motor and he enjoys softball and baseball.
Fritz Sovine is also working at the Toyota Engine plant in Buffalo. He is married (Crystal) and they have a four year old son. He joins us from Baker Hughes and he enjoys autos, guns and shooting.
James (Eric) Walter is a Mechanic in Verona. He is married (Lisa) and they have two daughters. He was born in Sandyville, WV and likes to play guitar, drums and piano. He also enjoys motorcycles.
BIRTHS
Mark Johnson (St. Albans) has a new granddaughter born March 20.
DEATHS
Kim Snow (Roanoke) lost her mother in January.
Mark Johnson (St. Albans) lost his mother in January.
Larry Leonhart (Parkersburg) lost his sister in March.
